Issues — Overview

One register for every defect and deficiency — quality, safety, punch list, and more — with status, priority, and assignee management.

Issues is one unified register for everything that needs fixing on your project — whether auto-created from failed inspection items or added manually. Every issue carries a category that tells you which discipline it belongs to, and moves through a defined lifecycle from identification to closure.

What You See

The Issues table shows all items for your project:

Column	What It Shows
Title	What needs to be fixed (auto-filled from failed checklist items)
Category	Quality, Safety, Punch List, Commissioning, Environmental, or General
Source	Whether the issue came From Inspection or was raised Manually
Assignee	Team member responsible for fixing the issue
Status	Open, In Progress, Fixed, or Closed
Priority	Critical, High, Medium, Low, or None (with color indicators)
Due Date	When the fix is expected (overdue items flagged)

Issues table showing items with status badges, priority indicators, and assignee columns — Issues — track every defect from identification to closure

Category	What It Covers	How It's Created
Quality	Workmanship defects found during inspections	Auto-created from failed checklist items — or manually
Safety	Hazards and unsafe conditions	Auto-created when a safety walk observation is promoted to an issue, or when a permit is rejected — or manually
Punch List	Closeout deficiencies from the pre-handover walkthrough	Manually, during punch walks
Commissioning	Findings from systems functional testing at closeout	Manually
Environmental	Environmental compliance observations	Manually
General	Anything that doesn't fit the categories above	Manually

How Issues Are Created

Automatic (recommended for inspection defects):

During inspection, when marking an item as Fail → toggle "Auto-Create Issue" ON
The checklist item label becomes the issue title
Linked to the source inspection and specific checklist item, categorized as Quality
Assigned to the inspection's Performer, at High priority

Manual:

Click Add Issue in the toolbar
Fill in title, description, category, priority, assignee, and due date

Create Issue dialog with title, description, priority, assignee, and due date fields — Create issue — fill in defect details and assign for resolution

Auto-creation is preferred for inspection defects because it maintains the link between the inspection item and the issue. This link enables automatic closure during reinspection.

Statuses

Status	Color	Meaning
Open	Red	Identified — needs attention
In Progress	Blue	Assignee is working on the fix
Fixed	Amber	Fix is complete, ready for verification
Closed	Green	Accepted and resolved

Priorities

Priority	Color	Usage
Critical	Red	Safety issues, structural defects, blocking other work
High	Orange	Significant quality issues requiring prompt attention
Medium	Yellow	Standard defects, typical rework items
Low	Gray	Minor cosmetic issues, non-urgent
None	Gray	No priority set — shown as — in the table

Row Actions

Click the actions menu (⋮) on any issue row. The lifecycle steps and Delete appear only for the issue's assignee, whoever raised it, and the project owner — everyone else sees View Details:

Action	Effect
Start Fix	Transitions from Open → In Progress
Mark Fixed	Transitions to Fixed (ready for verification)
Close Issue	Available directly on an issue raised manually. On an issue raised from an inspection it always shows a 🔒 lock icon with a tooltip — clicking navigates to the detail page, where the prerequisites checklist shows what remains.
Delete	Remove the issue from the register

Issue row actions dropdown on an open issue, showing View Details, Start Fix and Delete — Row actions — each issue offers its next lifecycle step

Filtering & Grouping

Control	Options
Status filter	Multi-select from Open, In Progress, Fixed, Closed
Category filter	Multi-select from Quality, Safety, Punch List, Commissioning, Environmental, General
Priority filter	Multi-select from Critical, High, Medium, Low, None
Search	Filter by issue title
Group by	None, Status, Priority, or Assignee

Issues status filter showing Open, In Progress, Fixed, and Closed options — Filter by status to focus on items needing attention

Bulk Actions

Assign — select multiple items → reassign to a different team member
Delete — select multiple items → bulk removal with confirmation

Next Steps

Issue Lifecycle — The status workflow and rules for closure
Reinspection — How issue resolution gates reinspection

Questions

Does the assignee get told about a new issue?

Yes, when the issue is raised by someone else. An issue from a failed inspection item goes to the inspection's Performer, and they're notified unless they raised it.

Why don't I see Start Fix or Delete on an issue?

Those steps show only for the issue's assignee, the person who raised it, and the project owner. Everyone else sees View Details.

Can I give an issue from an inspection a different category?

It's always Quality when it comes from an inspection. Raise it with Add Issue if you need another category.

Not a user yet? The Issues feature page shows the module in context, and where to book a demo.