Progress for a Client

Two ways to show a client where the project stands, a quick Progress report export or a branded client report, and how to send each.

There are two ways to show a client how the project is going. The Progress report under Analytics is quick: filter it and export a spreadsheet or a PDF of the page. A client report is the finished document: your branding, a Progress & Schedule section with your own comments, and a link the client opens in a browser.

Quick Summary
  1. Reports → Analytics → Progress — completion, status and every work item
  2. Share → Share & Export — Export as CSV or Print / Save as PDF for a quick update
  3. For a branded document: Client Reports → New Report, and pick the period
  4. In the composer, set the Progress & Schedule detail level and write Comments
  5. Preview it as the client will see it
  6. Mark as Final, then Share → Create Link, or Export for a PDF
  7. Mark as Sent once it has gone, to keep a record in the Sent tab

Before You Begin

Prerequisites

  • Open a project first. The Reports hub belongs to a project.
  • Progress figures come from the project's work items as they stand now. The Work Performed list comes from approved daily logs in the report's period.

Step by Step

1

Open the Progress report

Click Reports. On the Analytics tab, open Progress. It shows the completion percentage, how many items are in progress and overdue, a status donut, a completion trend, and the All Work Items table. Set a date range and filters to narrow it down.

The Progress report: completion, status breakdown and every work item
2

Export it for a quick update

Click Share in the report header. Share & Export offers Export as CSV, a spreadsheet of the rows your filters left on screen, and Print / Save as PDF, which opens your browser's print dialog. Send the file yourself. For a branded document with your comments, carry on to the next step. Filters & Export has the details.

Share & Export: a spreadsheet or a printable PDF
3

Start a client report

Open the Client Reports tab and click New Report. Choose Monthly, Weekly or Custom Range, pick the start date, and edit the title if you want. Create Report opens the composer with every section switched on.

New Report: the type and dates set the period the report covers
4

Set up the Progress & Schedule section

Under Report sections, find Progress & Schedule and choose its detail level:

  • Summary — Completion Overview and Schedule Health only
  • Standard — adds the five most overdue items, a Status Breakdown and Work Performed from the daily logs
  • Detailed — lists every overdue item

Expand the section to switch parts off or to write Comments, the narrative your client reads under the figures. Switch off the sections the client doesn't need, and drag the rest into order. The Live preview on the right updates as you go. Compiling a Report covers every section.

The composer: sections and detail levels on the left, the document on the right
5

Preview it as the client will see it

Click Preview. The Progress & Schedule section opens with Completion, Total Items, Completed, In Progress and Overdue, a completion donut, Schedule Health (on track, at risk, overdue) and the Overdue Items with who owns each one and how late it is.

Progress & Schedule in the preview, here renamed Progress against programme
6

Finalise and share the link

Back in the composer, press Mark as Final. In Preview, click Share, pick an expiry of 7, 14, 30 or 90 days, add a password or a view limit under Restrictions if you want them, and click Create Link. The client opens the link in any browser, with no PleoStack account.

Share: pick an expiry, then create the link
7

Or save it as a PDF

For a file to attach to an email, switch to the Export tab in the same dialog and click Print / Save as PDF. Your browser's print dialog opens; choose Save as PDF as the printer.

Export: print the report or save it as a PDF
8

Record the delivery

Once the client has the report, press Mark as Sent in the composer. The report moves to the Sent tab, its figures are stored as they stand, and it locks, so the client's copy keeps describing the period it covers. To change a sent report, press Revise for a new draft.

The Sent tab: a record of every report the client has received

Questions

Which should I send, the Progress report or a client report?

The Progress report export is quick and plain: a spreadsheet or a printout of the page. A client report carries your branding and your comments, covers a set period and adds any other sections you choose, such as manpower or weather. Most clients expect the client report.

Will the client's link change as the project moves on?

Not after you press Mark as Sent. That stores the figures and locks the report, so the client's copy keeps describing the period it covers.